At our fitness center, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights in relation to your personal data. We are committed to safeguarding your personal data and complying with the applicable data protection laws.

1. Information We Collect

We may collect both personal and non-personal information when you interact with our website, services, and membership options. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, postal address, date of birth, payment details, and any other details you provide when registering, subscribing, or making a purchase.
  • Usage Data: Information about how you use our website and services, such as your IP address, device type, browser type, location data, and information about the pages you visit on our website.
  • Payment Information: We may collect payment details, including credit card or bank information, when you make a purchase for memberships or services.

2. How We Use Your Information

We collect your personal data to:

  • Provide and manage our services: This includes processing membership subscriptions, booking classes, and providing customer support.
  • Communication: We may send you promotional offers, newsletters, or information regarding upcoming events or new services. You can opt out of marketing communications at any time.
  • Payment Processing: Your payment information is securely processed to complete any transactions for memberships, purchases, or services.
  • Website Improvement: We use the information to analyze website usage, improve user experience, and enhance functionality.
  • Customer Support: To respond to your inquiries and provide necessary assistance.
  • Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Data Protection and Security

The security of your personal data is a priority. We implement a variety of physical, technical, and administrative measures to ensure your data is protected. These measures include:

  • Encryption: We use industry-standard encryption methods to protect your data during transmission.
  • Firewalls and Secure Servers: To prevent unauthorized access to our data storage systems.
  • Access Controls: We restrict access to personal data to only those employees or contractors who need it to perform their jobs.
  • Regular Audits: We periodically conduct audits to ensure compliance with security practices.

While we take reasonable measures to safeguard your data, no method of data transmission over the internet or method of electronic storage can guarantee 100% security. Therefore, we cannot ensure the absolute security of your personal data.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third parties for the following purposes:

  • Service Providers: We work with third-party vendors who assist us in operating our website, processing payments, sending marketing emails, and providing customer support. These providers are required to comply with data protection laws and to handle your data only for the services we have contracted them for.
  • Legal Compliance: We may disclose your data to comply with legal obligations, protect our rights, or defend against legal claims.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the new owner.

5. Your Rights

As a data subject, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you and receive a copy.
  • Right to Rectification: You can request corrections to inaccurate or incomplete personal information.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can request to limit the use of your personal data in certain situations.
  • Right to Object: You can object to the processing of your data for specific purposes, such as marketing.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details provided below. We aim to respond to all requests within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and gather analytics on how our website is used. For more information, please refer to our Cookie Policy below.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your personal information.